Human-Centric Process-Aware Information Systems (HC-PAIS)

Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of humans in PAIS is necessary to manage and perform processes that require human capabilities, judgments and decisions. A challenge of interdisciplinary PAIS research is to provide concepts and solutions that support human integration in PAIS and human orientation of PAIS in a way that provably increase the PAIS users' satisfaction and motivation with working with the Human-Centric Process Aware Information System (HC-PAIS) and consequently influence users' performance of tasks. This work is an initial step of research that aims at providing a definition of Human-Centric Process Aware Information Systems (HC-PAIS) and future research challenges of HC-PAIS. Results of focus group research are presented.Comment: 8 page

Workshop on Human-Centric Process-Aware Information Systems: HC-PAIS

Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of humans in PAIS is necessary to manage and perform processes that require human capabilities, judg- ments and decisions. A challenge of interdisciplinary PAIS research is to provide concepts and solutions that support human integration in PAIS and human orientation of PAIS in a way that provably increase the PAIS users' satisfaction and motivation with working with the Human-Centric Process Aware Information System (HC-PAIS) and consequently in uence users' performance of tasks. This work is an initial step of research that aims at providing a definition of Human-Centric Process Aware Information Systems (HC-PAIS) and future research challenges of HC-PAIS. Results of focus group research are presented

Evaluation Methods in Process-Aware Information Systems Research with a Perspective on Human Orientation

The final publication is available at Springer via https://doi.org/10.1007/s12599-016-0427-3.Research on process-aware information systems (PAIS) has experienced a dramatic growth in recent years. Lately, a particular increase of empirical studies and focus on human oriented research questions could be observed, leading to an expansion of applied evaluation methods in PAIS research. At the same time, it can be observed that evaluation methods are not always applied in a systematic manner and related terminology is at times used in an ambiguous way. Hence, the paper aims at investigating evaluation methods that are typically employed in PAIS research with a special focus on human orientation. The applied methodology includes a literature review, an expert survey, and a focus group. The authors present their findings as a collection of typical evaluation methods and the related PAIS artifacts. They highlight which evaluation methods are currently used and which evaluation methods could be of interest for future PAIS research efforts.CVAST Laura Bassi Centres of Excellence initiativ